Joident

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information center

Jordon is an innovative company focusing on small pressure steam sterilizers and is committed to providing consumers with high quality and intelligent solutions. With excellent technical research and development capabilities and market sensitivity, Jordon has become a leader in the industry and has obtained a number of patents and technical certifications. In the future, Jordon will continue to maintain the development direction of "specialization, specialization and innovation" to help the industry's technological progress and innovation.

Latest news

Latest News

Jordon Brand Successfully Passed EU Trademark Authorization, Opening a New Chapter in Global Markets

Recently, Qiaodeng (Joident) brand officially passed the European Union Trademark Office's trademark authorization audit, and obtained the European Union Trademark Certificate...

Jordon brand will be presented at the 27th China International Dental Equipment Exhibition in Shanghai, China, bringing new products to lead the industry's new trend!

Joident, a highly regarded and innovative brand in the industry, will be present from October 24 to October 27, 2024...

Jordon was awarded the title of "Specialized, Specialized and New" Small and Medium-sized Enterprises, highlighting its innovation and technological strength.

Recently, Joident brand won the "Specialized, Specialized and New" award for its outstanding achievements in innovative research and development, technological breakthroughs and market performance....

Jordon Brand Successfully Passed EU Trademark Authorization, Opening a New Chapter in Global Markets

Recently, Joident brand officially passed the trademark authorization audit of the European Union Trademark Office and obtained the European Union trademark certificate. This important milestone marks the formal entry of Joident brand in the European market and injects a new impetus for its globalization strategy layout.

EU Trademark Certificate is one of the more stringent audit systems in the global trademark system, representing the legal protection status of trademarks in EU member states. The fact that Jordon brand can successfully obtain this certification not only highlights the high quality and credibility of the brand, but also provides a solid legal guarantee for its development in the European market.

Jordon brand has been performing brightly in the domestic and international markets in recent years, and has won wide market recognition for its excellent product quality and innovative design. After passing the EU trademark certification this time, Jordon will further expand the European market, increase the cooperation with European local enterprises, and promote the brand's influence in the international arena.

The chairman of Jorden said, "Obtaining the EU trademark certification is an important step in the development of our brand. In the future, we will continue to uphold the concept of innovation and quality, and dedicate ourselves to providing better quality products and services to consumers around the world. At the same time, this is also an important strategic layout in the process of promoting the globalization of our brand."

Through this trademark authorization, Jordon not only enhances the brand's international image, but also lays a solid foundation for subsequent entry into more global markets. In the future, Jordon will continue to accelerate the pace of global market expansion and strive to achieve more brilliant results in the international market.

Jordon brand will be presented at the 27th China International Dental Equipment Exhibition in Shanghai, China, bringing new products to lead the industry's new trend!

Joident, a highly regarded and innovative brand in the industry, will be exhibiting at the 27th China International Dental Equipment Exhibition from October 24th to October 27th, 2024. The show is an important event for the global industry, bringing together many top brands and innovative products. Joident will take this opportunity to showcase its newly developed series of products and further strengthen its leading position in the industry.

It is reported that Jordon will release a number of highly anticipated new products at the exhibition, covering "pressure steam sterilizer, distilled water machine, medical sealing machine, ultrasonic cleaning machine" and on-site demonstration of its technical advantages and innovative design. These new products incorporate Jordon's unique innovative ideas and cutting-edge technology, and strive to bring consumers a more convenient and intelligent lifestyle. Visitors will have the opportunity to experience Jordon's latest technological breakthroughs and product highlights.

The head of Jordon said, "We are looking forward to this exhibition. It is not only a stage to showcase our latest products, but also a valuable opportunity to communicate deeply with our global peers, partners and consumers. Through this exhibition, Jordon will further convey our brand spirit of pursuing excellence and continuous innovation."

In addition, the Jordon booth will feature an interactive experience zone where visitors can experience the unique appeal of Jordon products. The brand also plans to organize several events during the show, including new product launches, live presentations and industry trend sharing to showcase Jorden's forward thinking in the industry.

In recent years, Jordon brand has gradually occupied a place in the international market by virtue of its innovative ability and excellent product quality. This exhibition is not only a stage for Jordon to show its strength, but also a key step for the brand to accelerate the globalization layout and strengthen the deep cooperation with the international market.

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Jordon show details:

Exhibition Name: 27th China International Dental Equipment Exhibition

Exhibition time: October 24 - October 27, 2024

Booth No.: P10, Hall 2

Location: South Gate Entrance: 1099 Guozhan Road, Pudong New Area, Shanghai, China

North Gate Entrance: 850 Bocheng Road, Pudong New Area, Shanghai, China

We welcome industry insiders and consumers to visit us and witness the power of innovation with Jordon!

Jordon was awarded the title of "Specialized, Specialized and New" Small and Medium-sized Enterprises, highlighting its innovation and technological strength.

Recently, Joident brand has been awarded the title of "Specialized, Specialized and New" small and medium-sized enterprises by virtue of its outstanding achievements in innovative research and development, technological breakthroughs and market performance. This honor is a high recognition of Joident's continuous exploration and deep plowing in the fields of specialization, refinement, specialization and innovation in recent years, and also marks the brand's influence and competitiveness in the industry to a new level.

The title of "Specialized, Specialized and New" SMEs is awarded by relevant government departments to recognize SMEs with innovative capabilities, outstanding technological strengths and leading positions in their market segments. Jordon has become one of the leading SMEs in the small pressure steam sterilizer industry due to its continuous innovation in the industry over the years.

As an innovative enterprise committed to creating a hundred years of sterilization and sensory control brand, Jordon always puts R&D and technological innovation at the core of enterprise development. Its self-developed pressure steam sterilizer, medical sealing machine and medical distilled water machine not only provide domestic customers with quality products and services, but also successfully enter the international market, enjoying a good reputation in the industry. Jordon continuously introduces advanced technology, optimizes product design and process, and provides users with smarter, more convenient and environmentally friendly solutions.

The head of Jorden brand said, "Being awarded the title of 'Specialized, Specialized and New' SME is the greatest recognition of our team's continuous efforts over the years. It not only recognizes our technical strength, but also inspires us to continue to insist on innovation in the future and focus on providing high-quality and distinctive products to the market."

This honor not only proves the professionalism and uniqueness of Qiaodeng in the industry, but also provides a strong support for the enterprise to further expand the market and enhance the brand influence. In the future, Qiaodeng will continue to uphold the development concept of "specialization, specialization and innovation", plough into the industry's cutting-edge technology, and constantly improve its innovation ability and product competitiveness, to promote the enterprise to a broader market.

privacy policy

Last updated on [October 14, 2024].

introductory

Ningbo Qiaodeng Electronic Technology Company Limited (whose registered office is No. 111, 3rd Floor, Building 4, Jingu South Road, Yinzhou District, Ningbo) and its related parties (hereinafter referred to as the "Jordan (name)"or"we") respects your right to privacy and the protection of your personal information. Jordan appreciates your visits to our websites (such as www.joident.com), and other relevant interactive channels, including, but not limited to, our social media pages, social media channels, mobile applications and/or blogs (collectively, the "Jordan Pages"), and your interest in our company, products and services. Thisprivacy policyApplies to your personal information collected by Jordon online and offline when you interact with Jordon, such as when you visit a Jordon page, use a product or service offered by Jordon, purchase a Jordon product, subscribe to Jordon's information, and contact our customer service, for example, as a visitor, a customer or a prospective customer, or as a representative of one of our vendors or business partners.

We may also provide you with a separate privacy policy or statement to inform you of how we collect and process your personal information in certain specific circumstances with respect to particular products, services or programs offered by Jordon, such as when you participate in our clinical research programs or use our mobile applications. In the event of any conflict or inconsistency between such separate privacy policies or notices and this Privacy Policy, such separate privacy policies or notices shall, in principle, take precedence over this Privacy Policy, unless otherwise mentioned or agreed.

This Privacy Policy will help you understand the following:
  1. Types of Personal Information We Collect and Purpose
  2. Cookies and related technical information
  3. How we commission and share your personal information
  4. Third party services
  5. How we protect your personal information
  6. How we store your personal information
  7. Your data subject rights
  8. Information on minors
  9. Updates to this Privacy Policy
  10. How to contact us
1. Types of personal information we collect and the purpose of collection

For the purposes of this Privacy Policy, "personal information" means information that relates to you or identifies you, either alone or in combination with other information we hold. We encourage you to keep your personal settings and personal information complete and up-to-date.

Jordan (name)Account data

You can create an online Jordon account for a better service experience, such as making an online device registration or submitting feedback through a Jordon page.

When you create an account on the Jordon page, we collect the following personal information.

  • Username;
  • Passwords;
  • E-mail address.
  • Country/area.
  • You may also choose whether or not to provide your account with the following personal information about you, such as your gender, place of employment, your city, address, zip code, and telephone number.

We use the personal information described above to create and maintain your Jordon Account. You may use different services through your Jordon account. When you do so, we may add additional personal information to your Jordon account. The following section describes the services you may use and what personal information we add to your Jordon Account when you use the relevant service.

Marketing and promotional data

If you choose to agree to receive marketing and promotional information from us, we may collect and use the following personal information about you.

  • Your e-mail address.
  • Your Jordon account data.
  • Information about your interactions with Jorden, such as subscribing to or unsubscribing from marketing promotions, or personal information you provide when you attend one of our events.

We use your personal information as described above and may send you relevant information about Jordon products, services, events and marketing campaigns that may be of interest to you via email, text messages and other digital channels such as mobile applications and social media.

You may withdraw your consent to receive marketing information at any time by using the unsubscribe link at the bottom of promotional emails you may receive or by other means we may send you. You can also withdraw your consent by contacting us using the contact information in the "How to contact us" section.

Marketing campaign data

You may attend events such as seminars, exhibitions or expositions ("Marketing Events") organized by Jordon or other organizers. You may register for a Marketing Event through Jordon, our distributors or directly with the organizer of the Marketing Event. We may send you invitations to such Marketing Events. To do so, we may require you to provide the following personal information.

  • Name; and
  • Nationality; and
  • The company/hospital where you work.
  • Sectors.
  • Email;
  • telephone; and
  • The product/service you are interested in.

By registering for a marketing campaign through Jordon, you agree to receive information from Jordon that is directly related to the campaign, such as the location and time of the campaign.

Purchase and registration data

When you purchase products and/or services from Jordon, or when you register for Jordon products and/or services, or when you activate or install Jordon products, we may collect the following personal information.

  • Name; and
  • Phone number;
  • The company/hospital where you work.
  • Sectors.
  • Positions.
  • Email;
  • States; and
  • Nationality; and
  • Shipping/invoicing address.
  • Postal code.
  • Facsimile.
  • Invoice history, including an overview of the Jordon products/services you have purchased.
  • Details of conversations you may have had with customer service personnel regarding the products or services you purchased.
  • Details of the product/service you have registered, such as the name of the product/service, the product category it belongs to, the product model, the date of purchase, proof of purchase.

We collect this personal information to help you complete your purchase and/or registration of products and/or services and/or product activation installation.

Customer service data

When you interact with our customer service through our call center, microsite, email or other Jordon pages, we may collect or use the following personal information about you.

  • Your Jordon account data.
  • Name; and
  • telephone; and
  • Email;
  • Positions.
  • Sectors.
  • The company/hospital where you work.
  • Your call history and call history, purchase history, the content of questions you ask or requests you make.

We use this personal information to provide you with customer support in connection with the products and/or services you have purchased, such as responding to your inquiries, fulfilling your requests, and repairing or replacing products for you.

We may also use this personal information to improve our products and services, to resolve any potential disputes with you, to train our customer service representatives, and so on.

User feedback data

You may choose to submit comments, questions, requests or complaints about our products and/or services through various channels (such as satisfaction questionnaires, etc.) provided on Jordon's pages ("User Feedback Data"). When you do so, we may collect or use the following personal information about you.

  • Jordon Account Data
  • name and surname
  • telephones
  • email
  • Position.
  • Sectors.
  • The company/hospital where you work;
  • Details of your comments/questions/requests/complaints.

We use this personal information to respond to your questions, fulfill your requests, resolve your complaints, consult with you and improve our Jordon pages, products and services.

Partner Contact Data

When you provide products and/or services to Jordon, based on cooperative contact, we may collect the following personal information through various channels such as contracts.

  • Name of contact person.
  • Phone number;
  • The contact person's work organization.
  • Sectors.
  • Positions.
  • Email;
  • States; and
  • Shipping/invoicing address.
  • Postal code.
  • Facsimile.
  • Details of conversations you may have had with Jordon contacts regarding Jordon's purchase of your products or services.

We collect this personal information in order to successfully complete the cooperation between you and us in relation to your products and/or services.

Usage data

We may collect information generated from your use of Jordon products, services and/or Jordon pages and use your personal information for analytical purposes. We do this in order to understand your interests and preferences, to improve our products, services and/or Jordon Pages, and to enhance your user experience.

Online Behavioral Data

Jordan may use cookies or similar technologies to collect information about your visit to Jordan's website in order to make your interaction with our website a more informative and better online experience. For more information about our use of cookies or similar technologies and your choices regarding cookies, please see the "Cookies or Other Similar Technologies" section.

2. Cookies and related technical advice

We may use cookies or other similar technologies to collect information about you when you use Jordon Pages. For example, when you visit our websites, receive emails from us, use our mobile applications and/or connected devices. In most cases, we cannot directly identify you from the information we collect using these technologies.

The information we collect from you through cookies or other similar technologies is primarily used to.

  • Ensure that the Jordon page is functioning properly. These cookies are necessary for you to browse and use the functions of the Jordon page, without these cookies, you may not be able to use and visit the Jordon page properly. For example, these cookies record information that you have already entered so that you do not have to repeat it again the next time you visit.
  • To analyze the usage of the Jordon page in order to measure and improve the performance of the Jordon page. Such cookies collect information about your behavior on the website, such as which pages you visit frequently and whether you receive error notifications. This information allows us to improve the site's architecture, navigation and content to provide you with a better experience.

You can manage your cookie preferences at any time by changing the cookie settings in your browser. If you disable our cookies in your browser settings, you may find that some parts of our website do not work properly. If you have any questions about our use of cookies or other similar technologies, you can also contact us using the contact information in the "How to Contact Us" section.

3. how we delegate the processing and sharing of your personal information
Related parties and subsidiaries

We may share your personal information with affiliates and subsidiaries within the Jordon Group for the purposes described in this Privacy Policy.

Service providers and other third parties

  • We may share your Personal Information with third-party service providers to assist us in providing certain services, such as website hosting, information technology and related infrastructure provision, cloud services, order fulfillment, customer service, email delivery, auditing, and other services, in accordance with this Privacy Policy and applicable law. We may contractually or otherwise require these service providers to protect your personal information.
  • If you agree to receive marketing information from third parties, we may share your personal information with the third parties so that they can send you marketing information.
  • We may also share your personal information with our business partners when necessary to fulfill the purposes outlined in this Privacy Policy, for example, we may work with business partners to sell you products or provide certain services.
Other uses and disclosures

We may also use and disclose your personal information as we believe is necessary or appropriate: (a) to comply with the requirements of applicable law (including laws outside of your country), to respond to requests from public and governmental authorities (including governmental agencies and departments outside of your country), to cooperate with law enforcement, or for other lawful reasons; (b) to enforce our terms and conditions; and (c) to protect the rights, privacy, safety or property of us and/or our affiliates or subsidiaries, you or others. /or our affiliates or subsidiaries, your or others' rights, privacy, safety or property.

In addition, Jordon may also provide your personal information to third parties (including agents, auditors or other service providers of third parties) in the event of a planned or actual reorganization, merger, sale, joint venture, transfer or other disposition of some or all of our business, assets or stock, including in the event of a bankruptcy or similar proceeding.

4. Third-party services

In the course of your browsing and use of Jordon's pages, you may encounter links to or directly utilize services provided by third-party service providers, which may include social media platform providers, other mobile application developers, or other website operators (e.g., WeChat, Weibo, LinkedIn, Facebook, Instagram, etc.). We add this content, links or plug-ins to our website to make it easier for you to log in to our website or to share information to your accounts with these third-party service providers.

These third-party service providers are usually independent ofJordan (name)operations and may have their own privacy statements or policies. We strongly recommend that you review these policies or statements before using third party services to understand how these third parties handle your personal information, as we are not responsible for any information that is not provided by theJordan (name)is responsible for the content of the websites or applications it owns or manages, as well as for its use and the measures taken to protect privacy.For example, you may jump directly to a third-party social media site through a link provided on our Website, and Personal Information resulting from your subsequent use of the social media site will be collected by that third party, not by us, and will be subject to that third party's privacy policy, not this Privacy Policy.

5. How we protect your personal information

Jorden follows ISO/IEC 27001 Information Security Management System (ISMS) and ISO/IEC 27701 Privacy Information Management System (PIMS), and applies a variety of technical and organizational measures and operating procedures to protect your personal information. For example, we adopt access control mechanisms, use firewalls, secure servers, and may de-identify, anonymize or encrypt certain types of data (e.g., property information and other sensitive data). In addition, Jorden regularly tests and evaluates the effectiveness of technical and organizational measures to ensure the security of your personal information. You are responsible for keeping your account name and password secure.

Please know and understand that the Internet is not an absolutely secure environment. If you discover that your personal information has been leaked, please contact us immediately via this Privacy Policy "How to contact us"The contact information in the section Contact us so that we can take action.

In the event of an accident, force majeure or other circumstances that lead to the leakage of your personal information, we will endeavor to control the situation and inform you in a timely manner of the cause of the incident, the safety measures we have taken, and the safety measures you can take on your own initiative. In the event of a security incident related to personal information, we will report the incident to the relevant authorities in accordance with the requirements of relevant laws and regulations, conduct timely investigation of the problem, and take emergency measures.

6. How we store your personal information
storage location

In general, we will store your personal information collected within China. If we need to transfer your personal information outside of China, we will complete the appropriate procedures in accordance with the requirements of relevant laws and regulations and provide your personal information with a standard of protection no less favorable than that provided by applicable data protection laws and regulations.

Storage period

Unless otherwise specified by law or regulation, we will store your information for the following periods:

  • We store the personal information we collect about you to fulfill our legitimate business needs (such as to provide services to you or to meet appropriate legal, tax and financial requirements).
  • We will delete or anonymize your personal information when we do not have a legitimate business need to use it or when the retention period stipulated by applicable laws and regulations expires.
7. Your data subject rights

With respect to your personal information, unless otherwise provided by law or regulation, you have the following rights:

  • You have the right to be informed and decide on the processing of your personal information, and you have the right to restrict or refuse our processing of your personal information;
  • You have the right to access and copy your personal information;
  • If you find that your personal information is inaccurate or incomplete, you have the right to request us to correct or supplement it;
  • You have the right to withdraw your consent to the processing of personal information based on your consent. If you withdraw your consent, it does not affect the validity of the personal information processing activities that have been carried out based on your consent before the withdrawal;
  • You have the right to request that personal information be transferred to another processor of personal information designated by you;
  • You have the right to request an explanation of the rules governing the processing of personal data;
  • You have the right to ask us to delete your personal information in certain circumstances;
  • If you have any objections to the processing of personal information carried out by us and to this notice, you have the right to resolve them by other means.

In addition to the choices provided on the Jordans page, such as unsubscribe options included in promotional emails, and accessing and managing your Jordans account data after logging in to your account, you may also request to exercise these rights by contacting us directly at the contact information shown in the "How to Contact Us" section of this Privacy Policy.

In your request, please specify the personal information you wish to access or change, whether you wish to restrict the processing of your personal information from our database, or otherwise inform us of what restrictions you wish to place on our use of your personal information.

We will respond to all requests to exercise the rights of the data subject in accordance with the requirements of the applicable data protection laws and in a timely manner.To the extent permitted by law or regulation, we may not be able to respond to your request to exercise your rights under the following circumstances:

  • If your request is contrary to the fulfillment of our obligations under laws and regulations;
  • If the requested information is directly related to national security and defense security;
  • If the requested information is directly related to public safety, public health, or significant public interest;
  • If the information requested is directly related to criminal investigations, prosecutions, trials and enforcement of sentences;
  • If we have sufficient evidence of subjective malice or abuse of your rights;
  • For the purpose of safeguarding your or other individuals' life, property and other important legal rights and interests but it is difficult to obtain your own authorized consent;
  • Responding to your request for exercising your rights will result in serious damage to your legitimate interests or those of other individuals or organizations;
  • If the requested information involves trade secrets.
8. Information on minors

Although Jordon Pages generally does not serve minors under the age of 18, Jordon's policy requires us to obtain the permission of a parent or guardian before collecting, using, or disclosing personal information from minors, as required by law. If we become aware that we have collected personal information from a minor, we will immediately delete that data from our records.

Jorden strongly recommends that parents or guardians actively monitor their children's online activities. If a parent or guardian discovers that his or her child has provided us with personal information without consent, please contact us as described in the "How to Contact Us" section of this Privacy Policy, and we will delete or otherwise dispose of the minor's personal information at the parent's or guardian's request after verification.

9. Updates to this Privacy Policy

We will update this Privacy Policy from time to time to meet legal, technical, and business changes. When we make updates to this Privacy Policy, we will notify you in a manner appropriate to the significance of those changes. We will obtain your consent for any material changes to this Privacy Policy as required by applicable data protection laws.

You can find out when this Privacy Policy was last updated by clicking on "Last Updated on" at the beginning of this Privacy Policy. By continuing to use Jordon's features or by contacting us through information displayed on Jordon's various channels, you agree to be bound by the updated Privacy Policy.

10. How to contact us

If you have any questions or concerns about how we use your personal information or this Privacy Policy, in particular if you believe that our handling of personal information has jeopardized your legitimate rights and interests, you may contact us at the following contact details.

Contact: info@joident.com

In general, we will respond within fifteen working days after receiving your relevant information and verifying your identity; unless otherwise required by laws and regulations.

In addition, you may at any time submit your request or complaint to the competent data protection authority.

Terms and conditions

Ningbo Qiaodeng Electronic Technology Co., Ltd (hereinafter referred to as Qiaodeng) Terms and Conditions of Sale, Delivery and Payment

Revised October 2024

1. General

1.1. All deliveries and services by Jorden shall be made in full accordance with Jorden's terms and conditions of sale, delivery and payment. Deviations from or additions to the terms and conditions shall apply only if expressly agreed to by Jordon.

1.2. Customer hereby agrees to accept the exclusive application of these Terms and Conditions of Sale, Delivery and Payment. Customer's silence on order deviations from the terms and conditions shall not be deemed to be Jordon's approval.

1.3. The current version of the International Chamber of Commerce (ICC) Incoterms (currently: Incoterms 2020) shall be deemed to be agreed only on the basis of the express written confirmation of JOIDENT and to the extent expressly provided therein.

1.4. Unless otherwise agreed, the language of agreements, orders and complaints shall be Chinese.

2. Offer, conclusion and content of the agreement

2.1. All offers and cost estimates shall be considered non-binding and subject to change if not expressly identified as binding.

2.2. Jordon's written order confirmation or quotation shall be authoritative as to the content of the agreement. Written and verbal orders shall be deemed accepted at the time of preparation of the written order confirmation or delivery of the ordered goods. If no written order confirmation is issued, the invoice shall fulfill this function. If Customer does not object to the content of the order confirmation or quotation and does not immediately object in writing, the Agreement shall take effect in accordance with the order confirmation or quotation.

2.3. All supplementary agreements, modifications and additions to the general terms and conditions must be effective in writing. This also applies to the waiver of this written form requirement.

2.4. We will retain ownership and copyright of illustrations, drawings, calculations, documents and other files or tools. They will be kept confidential and may not be made available to third parties. Any disclosure to third parties, in whatever form, requires the express written consent of Jordon.

2.5. By the conclusion of this Agreement, the Customer will not acquire any rights to intellectual or industrial property rights of Jordon. The Customer undertakes to protect any intellectual and industrial property rights of Jordon or its subcontractors and is liable for all damages resulting from the breach of this obligation.

2.6. The place of performance and jurisdiction is China. The legal relationship between Jordon and the Contractor is governed by the laws of the People's Republic of China to the exclusion of internationally harmonized laws. In particular, the application of the United Nations Sales Convention was excluded.

3. Delivery

3.1. Confirmed delivery times begin on the date of the order confirmation. In no case shall it start until the customer has provided the required documents, payments, notifications, licenses or approvals.

3.2. Changes in structure, form and color which result in an improvement in quality or service, or are necessary due to the requirements of legislators or standardization, are retained as long as they are not significant or not unreasonable for the customer. Modifications to the technical design are permitted even for goods that have already been ordered, provided that the function does not change significantly as a result or that the customer proves that the change is not reasonable for him. The same applies to the dimensions and weight of the items supplied.

3.3. Jordon shall be entitled to make partial deliveries that can be invoiced separately, provided that this is reasonable in the interests of the customer. Partial deliveries are reasonable, in particular if they do not involve individual parts that are sold together as part of a package.

3.4. The delivery dates indicated by Jordon are not binding. Compliance with the indicated delivery dates is, of course, Jordon's highest priority.

3.5. Unless otherwise agreed, deliveries shall always be made at the customer's expense and risk. Risk passes to the customer upon handover to the forwarder or transporter. Deliveries are to be accepted by the customer even if they have minor defects. If the goods are visibly damaged in transit, the customer must immediately complain to the shipper and inform Jorden.

3.6. The installation of gas, water and electrical connections is not part of the delivery program. Necessary connections (including any safety measures such as residual current devices or water stops, etc.) must be carried out by the Purchaser himself, taking into account the applicable norms and regulations.

3.7. The export of certain goods may be subject to licensing requirements, e.g. due to their type, use or final destination. In the case of exports, the customer hereby refers to the relevant national and international export regulations, such as the export control regulations of the People's Republic of China.

3.8. Goods delivered to the customer are subject to national or international foreign trade regulations, embargoes or other statutory prohibitions.

4. Delayed delivery, force majeure

4.1. In the event that Jorden fails to comply with the delivery date, the customer must explicitly set an appropriate extension (but at least 30 working days) in accordance with Jorden's current order situation. If this extension is not used, or if Jorden declares that this extension is not deliverable, the customer is entitled to revoke the agreement. The revocation must be made in writing within one week after the expiration of the extension or Jordon's declaration. If there is a framework agreement or a continuous delivery agreement, the right of revocation is limited to the specific delivery or partial delivery.

4.2. If subsequent modifications are requested by the customer, the delivery period can be extended appropriately.

4.3. If the agreed delivery period cannot be fulfilled due to force majeure, the delivery period shall be extended appropriately, but in any case until the obstacle is lifted. In the event of such an occurrence, Jordon shall notify the Customer immediately. All claims of the Customer for delayed delivery or withdrawal from the agreement due to force majeure (in particular claims for damages) are excluded.

4.4. Force Majeure events include all events whose causes are outside of Jordon's sphere of influence, including but not limited to:

  • Labor disputes of any kind, difficulties in procuring materials or transportation factors, closed borders, official orders, export embargoes, or other circumstances that impair Jordon's operations; or
  • Epidemics, acts of war, uprisings/revolutions, terrorism, sabotage, arson, fire, natural disasters, failure to obtain the necessary official authorization; or
  • Delays or failures in deliveries by Jordon's subcontractors due to energy crises or raw material supply crises, or due to raw material purchases that cannot be carried out at economically acceptable prices and/or quantity conditions, as well as all other reasons that are not the responsibility of Jordon, which Jordon could not foresee at the time of entering into the agreement.

4.5. Liability for claims for customer damages is excluded in the case of minor negligent acts in connection with a delay in delivery or leading to the revocation of an agreement. In no event shall Jordon be liable for loss of profit or consequential damages as a result of failure to comply with delivery dates.

5. Prices

5.1. Unless otherwise agreed, the price list shall apply to the prices then prevailing at the date of each shipment under the specified conditions.

5.2. All prices are in RMB and do not include any taxes payable, unless another currency has been agreed with the customer. Payment can only be made in the agreed currency. Additional costs incurred will also be borne by the customer.

5.3. Unless otherwise agreed, the above transportation costs apply to deliveries to the dealer and his transportation warehouse.

5.4. In the event of a deviation from the delivery address and abandonment of the goods, the additional costs incurred (packaging, transportation) shall be calculated for the customer, unless otherwise agreed with the customer.

5.5. In the event of a reduction in the quantity sent, the customer will be notified of its situation and Jordon reserves the right to invoice a minimum quantity surcharge or handling fee.

5.6. Jordon is generally under no obligation to return goods, which is only permitted if the goods are in a resalable condition and in their original packaging and if the customer accepts a separately agreed handling fee.

5.7. The prices stated in the order confirmation shall be authoritative for orders and deliveries. Unless otherwise agreed, prices shall apply ex works Ningbo, China, excluding packaging, freight, insurance and VAT. Packaging is calculated at cost.

6. Terms of payment

6.1. Invoices must be paid in full within 15 days of the invoice date unless there is a relative agreement or order confirmation. Repairs and other services must be paid for strictly within 7 days.

6.2. If there are outstanding claims for deliveries for which there is no retention of title, or for which title has lapsed, payments received should be credited to these obligations first, and only after they have been fully offset against obligations for which there is still a retention of title. Partial payments by the Customer shall be credited first to accrued costs and other additional costs (e.g. default interest, reminder fees) and then to outstanding claims for deliveries. A customer's promise to pay to the contrary is invalid.

6.3. In the event that the Client's payments are at risk because a significant deterioration in the Client's financial position has occurred or is likely to occur after the conclusion of the Agreement, Jordon is entitled to demand immediate payment of all debts as they fall due

6.4. Jordon reserves the right to invoice for agreed services by mail or email. All communications to the e-mail or other electronic address specified by the Client shall be deemed to have been received by the Client at the time of sending.

7. Retention of title

7.1. The items supplied remain the property of Jordon's until payment of all claims in respect of the business relationship with the customer (reserved goods) has been completed. Customers must handle reserved goods with care and ensure they are adequately insured.

7.2. Claims for the purchase price of goods delivered under retention of title shall be deemed to be assigned to Jordon as security for the Customer's resale (extended retention of title). Upon request, the Customer must disclose the assigned debt and its debtor to Jordon and provide all information required for collection and hand over the relevant documents.

7.3. As long as the retention of title is valid, the customer may not pledge the goods delivered to it by Jordon. The conclusion of a financing agreement (e.g. a lease agreement) that includes an assignment of the retention of title requires Jordon's prior written consent, unless the agreement requires the financing institution to pay directly to Jordon the portion of the purchase price that is owed to Jordon. Customers are prohibited from entering into agreements with their purchasers that may infringe on Jordon's property rights.

7.4. Jordon shall be entitled to withdraw from the agreement and to claim reimbursement of the delivered goods in the event of a breach of the agreement by the customer, in particular for late payment. Any transportation costs incurred in this case shall be borne by the customer. The customer shall also be liable and responsible for the goods until Jordon has taken them back. The Customer hereby expressly and irrevocably permits Jorden unimpeded access to its business and storage premises and to take away the goods.

7.5. The customer assumes all damages and costs arising from the violation of these obligations and the prevention of access to the goods by third parties through the necessary interventions and indemnifies Jorden.

8. Warranty

8.1. Jordon only assumes warranty to the extent specified below for the attributes of the contractual goods that are expressly committed to in writing at the date of transfer of risk and that are required by law. Jordon disclaims any warranty for defects arising from normal wear and tear, incorrect handling or use, incorrect storage or other acts and omissions of the Customer and third parties. Likewise, Jordon does not warrant the specific suitability or use or availability of the contractual goods unless these have been expressly agreed in writing.

8.2. The customer is expressly obliged to check the goods for defects immediately after delivery. If the customer wishes to use or resell defective goods that have been the subject of a complaint, this requires the prior written consent of Jorden. The following provisions also apply to the determination of defects:

  • in the case of a defect in quantity (excess or deficiency in the delivered quantity delivered under the agreement), but in any case notice of the defect must be given immediately upon receipt of a document disclosing the weight or quantity of the item supplied, or within seven days after delivery.
  • If defects in quality are found during the inspection of the goods, packaging or sampling, they shall be notified immediately, but in any event within seven days of delivery;
  • If a quality defect cannot be detected immediately by inspection or sampling, the defect must be notified as soon as it is detected. Defects/complaints brought in later cannot be taken into account.

8.3. For notices of defects, the customer must accurately describe the shipment, listing the claimed defects in detail, along with supporting documentation to Jorden. The notice must be submitted in writing to Jorden, or directly to the freight forwarder if shipping damage is suspected. All warranty claims, claims for damages and other claims of the customer are excluded if the notice of defect does not occur as stated above.

8.4. The Customer shall keep the goods in safe custody until the situation has been clarified and insure the goods in accordance with the purchase price, in the interests of both parties to the contract.

8.5. The warranty does not cover such defects that do not affect, or only slightly affect, the value and fitness for normal use of Jordon's recognizable merchandise.

8.6. Defects in delivery may be remedied by repairing the delivered goods free of charge or by exchange at Jordon's discretion. In the case of an exchange of goods, the customer shall be obliged to return the replaced or exchanged goods or parts to Jorden.

8.7. The customer has the right to demand a price reduction if improvements or exchanges are not possible or are associated with disproportionately high costs for Jordon. Additional claims, in particular the right to conversion, compensation, loss of profit or substitute performance are excluded if legally permissible. The statutory assumption that the goods are defective at the time of handover is excluded if the defect occurs within the first six months after handover.

8.8. The statute of limitations for warranty claims is 12 months from the date of transfer of risk for new goods and 6 months for old goods.

8.9. If the customer does not fulfill its obligations, Jorden may refuse to remove the defect.

8.10. Claims for damages and warranty claims shall be eliminated in the case of natural wear and tear or if the delivered goods have been altered without authorization and/or through the installation of foreign parts and accessories and defects due to such circumstances cannot be excluded.

9. Responsibility

9.1. Jordon's liability for slight negligence is completely excluded except as provided by mandatory law.

9.2. Existing claims for damages are limited, depending on their merits, to the purchase price of the goods in question. Liability for loss of profits, consequential damages and consequential damages are excluded.

9.3. If Jordon's liability for indemnification is excluded or limited, this also applies to the personal liability of employees, workers, officers, representatives and agents.

9.4. Claims by the customer for damages due to defects in the delivered goods themselves shall be deemed to be expired if they are not made within six months after knowledge of the damage, but at most within twelve months after delivery. Other claims for damages must be filed within twelve months after knowledge of the damages and the responsible party, otherwise these claims shall be deemed to have expired. If no legal agreement can be reached on the period of limitation for filing a claim for damages, these periods of limitation shall be deemed to extend to the shortest possible time.

10. Product liability

10.1. The customer may use the products manufactured or sold by Jordon only for their intended purpose and must ensure that they are delivered only to, or sold only by, persons familiar with the risks and proper use of the products.

10.2. When using the goods delivered by Jordon, the customer is obliged to comply with the obligation under the Product Liability Act to provide warnings regarding the goods delivered by Jordon.

10.3. The Customer shall be obliged to observe the products it sells, including after the products have been placed on the market, for harmful properties or dangerous consequences of their use, and to monitor scientific and technological developments relating to such products and to notify Jordon immediately of any errors in the goods that Jordon has completed delivery of as a result of such observations.

11. Return policy

11.1. Unless otherwise provided in these General Terms and Conditions, the Customer may not cancel the contract, exchange the goods or return them for any other reason.

11.2. Orders for customized products cannot be cancelled. However, if this occurs, Jordon shall calculate the maximum amount of work for that point or portion up to the point that corresponds to the value of the overall delivery.

12. Place of performance, place of jurisdiction, choice of law clauses

12.1. The place of fulfillment for Jordon's deliveries is in Ningbo, China.

12.2. The place of jurisdiction for all legal disputes arising from the contractual relationship when doing business with business persons and legal entities under public law shall be the registered office of Ningbo Jordon Electronic Technology Co. Jordon shall also be entitled to bring claims in any other legal jurisdiction.

12.3. The legal relationship between the client and JOIDENT is governed solely by the laws of the People's Republic of China.

13. Final provisions

13.1. Statements made in Jordon's name are only legally binding if they are made by the specified number of persons authorized to act on Jordon's behalf (i.e., managing directors, authorized representatives, authorized officers).

13.2. All agreements between Jordon and its customers must be in writing. Oral collateral agreements are not valid. Amendments and additions to these general terms and conditions are therefore only valid if agreed in writing. The requirement of written form can also be fulfilled by e-mail.

13.3. If individual clauses of the individual agreements or individual clauses of these General Terms and Conditions are wholly or partially invalid, the remaining clauses shall remain in force. In the event of partial invalidity, the contracting parties undertake to replace the invalid clause with a clause that is as close as possible to the purpose of the invalid clause.

13.4. The legal successors of the Client shall also be bound by the obligations of the agreement concluded on the basis of these terms and conditions.

13.5. During the course of an active business relationship, the Client undertakes to immediately disclose to Jordon any change in the Client's personal or corporate identity and any change in business address.

13.6. Jordon reserves the right to change or supplement these terms and conditions at any time. Such changes shall be effective when agreed to by the client and shall apply to all business entered into after this point in time.